DATA PROTECTION POLICY

Valid from 25 May 2018

SUITABLE USE OF WEB SITE

Thank you for visiting the www.chatzigeorgiadis.gr website of the "Silver and gold jewellry Bros Chatzigeorgiadis" (hereinafter referred to as "the business").

The privacy of our customers' personal data and their protection is of paramount importance to us. We want you to feel happy and secure during our visit to our website and consider applying the data protection as a quality-oriented customer-oriented quality.

The person responsible for the processing and management of personal data is STRATIS CHATZIGEORGIADIS, which maintains a jewellry with the distinctive title "Silver and gold jewellry Bros Chatzigeorgiadis", in Athens, Attica, in particular at 7 Miltiadou Street, PC. 10560, (TIN 099469884 / FYD of Athens). Email: This email address is being protected from spambots. You need JavaScript enabled to view it., Phone: (+30) 210 324 6634.

Please read this PAD protection policy with caution because it informs you of your rights and the way and scope of processing your personal data from our website which has fully complied with the General Data Protection Regulation (GDPR 2016 / 679 - General Data Protection Regulation).

INTRODUCTION

Personal data (PD) is any information relating to natural persons whose identity is known or can be ascertained.

This Privacy Policy lists the kind of information we may collect during your visit to our Website and informs you of how we use this information. When you voluntarily provide us with personal information, such as your name, address, or email address, we treat this information with absolute confidentiality. Subject to specific provisions of this Privacy Policy, no personal information is being leased, sold, posted or otherwise disclosed to other companies, organizations or websites.

As outlined in the Terms of Use of https://chatzigeorgiadis.gr/en/terms-of-use and in the Cookies Policy https://chatzigeorgiadis.gr/en/cookies-policy the services provided through the website are addressed to a general audience, do not target children and do not collect - in our knowledge - personal information from children under the age of 16 unless explicit consent of their parents and / or guardians is available. If the aforementioned condition is not met, such minors should refrain from any attempt to make use of the services, pages, and generally its content. If the use of the website and e-shop by minors (eg ordering a product) is detected by us, the personal data of the minors will be deleted immediately and the legal transaction (eg sale) will be void.

This site uses the Secure Sockets Layer (SSL) protocol that uses encryption methods for exchanging data between two devices (most commonly PCs) by establishing a secure connection across the internet, which results in the protection of your personal information data, as well as other sensitive data (eg, orders or investigations of the controller). You can recognize that you are in a protected connection by seeing the characters https: // and the lock symbol that appears in your browser's address bar.

WHAT INFORMATION WE COLLECT FROM YOU AND FOR WHICH PURPOSE - LEGAL BASE FOR TREATMENT

Our company collects personal data a) when you visit its website b) when you subscribe to its contact form c) when signing up for our newsletter, d) when ordering products with or without opening a customer account . The personal information collected is the minimum required to complete the above actions, which are identity data, contact details and / or your financial data.

a) Collection of data when you visit the site

When you visit the site for information only, ie you do not open a personal account for any orders or do not give any of your personal data (for example, a form of communication), then the unique data we collect are those that your browser transfers to our server the so-called server log files, namely:

  • Date and time of entering the site.
  • The volume of data sent in bytes.
  • The browser you used when you entered the site.
  • The operating system you used when you entered the site.
  • Your Internet Protocol address, when you enter the site.

The company reserves the right to collect non-personally identifiable user information (browser type, computer type, operating system, internet providers etc) and / or to monitor Internet Protocol (IP) addresses using corresponding cookies. Cookies are small text files that are sent to your device when you visit a web page. Cookies are then sent to the source website at each subsequent visit or on another website that recognizes this Cookie. Cookies function as a memory on a webpage, allowing that site to remember your device during your next visits. Cookies can also remember your preferences, improve your user experience, and customize the ads you see depending on what you are looking for.

Cookie Use

The business reserves the right to collect non-personally identifiable user information (browser type, computer type, operating system, internet providers etc) and / or to monitor Internet Protocol (IP) addresses using corresponding technologies (cookies). Cookies are small text files that are stored on each user's hard drive without being able to access documents or files from the user's computer. They are used to facilitate user access to specific services and / or pages of the Site, as well as for statistical purposes.

For more information about the Cookies used by the Website, including how you can see the cookies set on your device and how to manage and delete them, users are kindly requested to visit the Cookie Policy page https://chatzigeorgiadis.gr/en/cookies-policy.

The processing of the data takes place in accordance with Article 6 (1) (f) of the General Data Protection Policy (GDPR) based on our legitimate interest in improving the stability and functionality of our site. The data will not be transferred or will be used in any other way. However, we reserve the right to check the server log files if specific signs of unauthorized use are found.

b) Collection of data by completing the Communication Form

In the context of communication between us (eg via the contact form or e-mail), personal data is collected. The data collected in this case is exactly what you fill in the form. These data are stored and used exclusively to respond to your request or to contact and technical management by us. The legal basis for the processing of this personal data is our legitimate interest in responding to your request, which applies to Article 6 (1) of the General Data Protection (GDPR) Regulation. If the communication is aimed at the conclusion of a contract between us, then the supplementary legal basis is based on Article 6 (1) (b) of the General Rules for the Protection of Personal Data (GDPR).

c) Collecting data when signing up for our newsletter.

If you choose to subscribe to our business newsletter, we will collect your full name and email address. With your registration, we have your explicit consent to send you newsletters that will provide information about products, promotions, etc. The legal basis for this is Article 6 (1) (a) of the GCPR / GDPR. At any time you can stop receiving updates from us either by using the relevant delete link at the end of the newsletter or by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..

d) Collection of data when ordering products and / or opening a customer account

Pursuant to Article 6 (1) (b) of the General Personal Data Protection (GDPR), your personal data will continue to be collected and processed if you provide us with a contract or opening a client account. What data is collected can be seen from the corresponding entry forms. It is possible to delete the client account at any time. This can be done by sending a message to the controller address. Once the contract has been fully processed, your data will be blocked and deleted unless you have explicitly given your consent to further use of your data or you have legally accepted the further commitment and use of such data from our site.

HOW LONG WE KEEP YOUR DATA

We preserve your Personal Data as long as we need to fulfill the purposes set forth in this Privacy Policy (unless required by the applicable law for a longer retention period). In general, this means that we will maintain your Personal Data for as long as you have an account in our business. With respect to your Product-Related Product Data, we maintain this data for a longer period in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes where applicable). At the end of this retention period, your data will be deleted completely or anonymously, for example by aggregating with other data, so that they can be used in an unrecognizable way for statistical analysis and business planning.

Some examples of customer data retention periods:

Contact Form

Your data will be deleted within 3 months after the final processing of our communication. This will happen if it can be deduced from the circumstances that the communication has been completed, provided that there are no legal claims for the storage of such data.

Orders

When placing an order, we will retain the personal data you have given us for five years in order to be able to comply with our legal and contractual obligations.

Newsletter

The statement of your consent to a newsletter is kept for as long as you receive a newsletter from the Company and in no case more than six months after you stop sending it. Of course, you can tell us at any time that you no longer wish to send you a newsletter or by using the relevant delete link at the end of the newsletter or by sending us an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it., so your data will be deleted.

WHO HAVE ACCESS TO YOUR DATA

Access to Your Data has absolutely necessary staff of the Company, which is committed to confidentiality, and our affiliated companies or third party service providers that process your Data as Processors on our behalf and in accordance with our instructions.

TRANSMISSION OF YOUR PERSONAL DATA TO THIRD PARTIES

As a rule, the transfer of your data to third parties is excluded.

Exceptionally, the data is processed by Executives on our order. These are carefully selected, controlled by us and are contractually bound in accordance with Article 28 of the CIS. In addition, we may be required to send extracts of your request to our contractors (e.g., vendors for product requests) to process your request. These may be auditors and professional consultants (lawyers, accountants, bankers) and / or companies involved in product transfer, professional service providers such as marketing, advertising and support, optimization and hosting companies, payment control services , Electronic Crime Prosecution, Consumer Protection Services and Anti-Fraud Services, Instances of Malware, Social Media If You Choose To Link The Account to your site with our website. If your personal data is required in an individual case, we will notify you to obtain your consent. We are not transferring your personal data to recipients outside the European Union.

Transmitting your data to handle payments and orders

Personal data collected by us will be transferred to the shipping company, e.g. ELTA or ACS, who were entrusted with the delivery, insofar as this is necessary for the delivery of the goods. We will transfer your payment information to the authorized credit institution as part of the payment processing if this is necessary to handle the payments. As for payment, we do not collect or store payment information such as credit card numbers or account details. This information is sent exclusively and directly to that person processing the payment. The legal basis for data transmission is based on Article 6 (1) (b) of the General Personal Data Protection Act (GDPR).

What is the policy we apply to third parties Performing your Data Processing in accordance with the above:

  • We provide only the information they need to perform their specific services.
  • They may use your Data only for the exact purposes we define in our contract with them.
  • We work closely with them to ensure that your privacy is respected and protected at all times.
  • If we stop using their services, any of the data they own will be deleted or become anonymous.
The Processors for us have agreed and contractually contracted with the Company:
  • to maintain confidentiality
  • not to send your Data to third parties without the Company's permission
  • to take appropriate security measures
  • comply with the legal framework for the protection of personal data, in particular Regulation 979/2016 / EU (otherwise GDPR).
Should you wish to receive further information about the disclosure of your Data to third parties, please contact us by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

STORAGE - PROTECTION OF PERSONAL DATA

The data center where your personal data is stored is located in the country where the business data center is located, ie in Greece, where the backup is located.

We have effectively implemented, both at the time of designing the processing tools and at the time of processing, appropriate technical and organizational measures designed to implement data protection principles and incorporate the necessary safeguards into processing in order to meet the requirements of the CPC and protect your rights. We have also put in place appropriate technical and organizational measures to ensure that, by definition, only the personal data necessary for the purpose of processing are processed. We have active procedures for controlling possible violations of personal data, and in such a case we will immediately notify you as well as the competent supervisory authority.

YOUR RIGHTS CONCERNING THE PROCESSING OF PERSONAL DATA

The applicable data protection law [General Data Protection Regulation (Regulation 2016/679)] provides extensive rights to data subjects (rights of information and assistance) against the controller regarding the processing of your personal data , for which we inform you below:

You have the right to obtain information about your personal data that we have stored at any time, in accordance with applicable law and without any charge. We may request proof of your identity before we give you this data. In some cases, we may not be able to allow access to certain personal data. For example, if your personal data is related to someone else's personal data or if they are kept for legal reasons. In these cases, we'll explain why you can not get this data.

You have the right to request a correction - updating your details and the company will immediately correct them. You have the right to request the deletion of your personal data and the company will immediately delete it. However, in some cases where the legal and tax obligations in force require the retention of data, it may be forbidden to delete the data. In these cases, we will explain why we can not delete your personal data and for how long.

You have the right to request that the processing of your personal data be stopped by the business, and the business will immediately cease processing. If this is not possible, we will explain why we can not stop processing your PDs.

You have the right to request that your business process your personal data be limited by the company and that the {business / organization} will immediately limit their processing. If this is not feasible, we will explain why we can not limit the processing of your PDs.

You have the right to request the transfer of your personal data to another organization / organization and the company will immediately transmit this data. However, in some cases due to a company's documented obligations, your request may not be accepted.

If your personal data is found to have leaked from your business, resulting in material or non-material damage, you have the right to complain to the relevant supervisory authority (Personal Data Protection Authority).

In order to exercise these rights or if you have questions about your privacy policy or if you need help with exercising or understanding your rights, contact your business at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will respond to each request within one (1) month, if we need more time due to complexity or number of requests, we will inform you.

CHANGES IN PERSONAL DATA PROTECTION POLICY

This policy was updated on May 25, 2018.The enterprise may modify this Privacy Policy. Please check the Application Date at the beginning of this Policy to see when this Policy was last reviewed. Every revision will come into effect as soon as we review the revised policy.

If we make substantial changes to this Policy that extend our rights to use personal data that we have already collected from you, we will let you know and we will give you the choice of future use of this data.

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